TCH Achieves Recognition Quality Connections
August 23, 2023) – Treasure Coast Hospice announced today that it has achieved recognition by earning four rings in the 2023 Quality Connections program of the National Hospice and Palliative Care Organization (NHPCO). Quality Connections is the only national program designed to support hospice and palliative care providers’ delivery of high-quality, person-centered care.
Quality Connections is structured around four fundamental pillars, which are represented by four rings: Education, Application, Measurement, and Innovation. Quality Connections participants are required to achieve milestones within defined timeframes by participating in activities such as quarterly data reporting and benchmarking, educational courses, case studies, and engagement on emerging issues; all of which serve to promote high-quality care delivery and service excellence. Achievement in the program is measured by completing activities within each of the four foundational areas, culminating in the closure of up to four rings.
Treasure Coast Hospice earned the highest achievement possible by closing four rings and enhancing its quality improvement program by incorporating the newest and best practices in serious illness and end-of-life care.
“Treasure Coast Hospice is honored to be recognized by the NHPCO’s Quality Connections program for our commitment to innovative, patient-centered care,” said VP of Quality and Education Shannon Cooper, RN, MPH, CHPN. “Receiving national recognition is a testament to our team’s dedication to clinical excellence and our mission to provide the highest-quality care to patient and families at the end of life.”
“NHPCO is committed to helping hospice and palliative care providers deliver the best care possible to patients and their loved ones. Quality Connections was created to make the ongoing journey of excellence possible," said NHPCO COO and interim CEO Ben Marcantonio. “The Quality Connections program continues to grow and include broader content and learning opportunities like compliance, palliative care, equity and inclusion that serve our patients and communities across the continuum of serious illness and end-of-life care.”
About Treasure Coast Hospice
Treasure Coast Hospice is a non-profit community organization of skilled professionals and dedicated volunteers whose mission is to provide access to compassionate, caring, expert and professional hospice and grief support services to patients and families at the end of life. Founded in 1982, Treasure Coast Hospice has grown to serve more than 4,000 patients annually in Martin, St. Lucie and Okeechobee counties. Thanks to the generous support of our community, the Treasure Coast Hospice Foundation is able to fund comprehensive hospice and grief support programs for Treasure Coast Hospice, including three Inpatient Units for those who need a higher level of care, the specialized pediatric program Little Treasures, music therapy, massage therapy, virtual reality experiences, individual and group bereavement services, and Camp Good Grief for children who have experienced the loss of a loved one.